# Communications

Send communications to patients on behalf of a practice using a variety of channels.

 - [POST /communications](https://docs.api.dentally.com/docs/versions/2026-01-01/nexgen/communications/send-communication.md): Send a SMS or eMail to a patient on behalf of a practice. No other messaging channels are currently supported for sending communications via the API. Please note, access to this API is provisioned
 - [GET /communications/{id}/reply](https://docs.api.dentally.com/docs/versions/2026-01-01/nexgen/communications/get-communication-response-details.md): Returns the details of a **single response communication** to a communication matching `id` for the practice identified by `X-Practice-Id`. The identifier is the same `id` returned when [creating an S
 - [POST /external_communications](https://docs.api.dentally.com/docs/versions/2026-01-01/nexgen/communications/external-create-communication.md): Capture an external communication which has occurred with a patient, outside of the Dentally eco-system. This is used to capture messages sent via channels that Dentally does not support. Please note,